This Zoomex Intelligent Arbitrage Product Service Agreement (hereinafter referred to as the “Agreement”) is entered into by and between you (hereinafter referred to as the “User” or “you”) and the operating entity of Zoomex (hereinafter referred to as “Zoomex” or the “Platform”) with respect to your use of the Zoomex Intelligent Arbitrage Product (hereinafter referred to as the “Product” or “Intelligent Arbitrage”).
Before clicking “Confirm,” checking “Agree,” or otherwise using the Product, please carefully read and fully understand all contents of this Agreement, especially the clauses concerning risk disclosures, no guarantee of returns, limitation of liability, and suspension/termination of services. If you do not agree to any part of this Agreement, please do not use the Product.

1. Definitions and Interpretation
1.1 Intelligent Arbitrage Product / Product:
Refers to the service provided by Zoomex that utilizes automated strategies for asset allocation and risk hedging, typically including but not limited to hedged positions between spot markets and perpetual contracts (or other derivatives) to capture market mechanism–related returns (such as funding fees).
1.2 Strategy:
Refers to the automated trading, hedging, and rebalancing rules and their combinations adopted by the Platform under the Product.
1.3 Subscription:
Refers to the act of a User investing a certain amount of digital assets into the Product to participate in the execution of the Strategy.
1.4 Redemption:
Refers to the act of a User applying to exit the Product and withdraw the corresponding assets.
1.5 Reference APY / Estimated Returns:
Refers to annualized figures calculated by the Platform based on historical data, recent funding rates, or strategy performance, provided for display and understanding purposes only and not as a promise or guarantee.
1.6 Availability:
Refers to the fact that the Product may only be available to Users who meet specific conditions (such as completion of KYC, regional compliance requirements, or valid referral/agent attribution).

2. Scope and Priority of the Agreement
2.1 This Agreement applies to all User activities related to the use of the Product.
2.2 In the event of any inconsistency between this Agreement and other Platform rules (including but not limited to the User Agreement, Privacy Policy, Risk Disclosure, Product Rules, and Fee Schedule), the latest Product rules and on-page disclosures published by the Platform shall prevail.
However, with respect to dispute resolution and limitation of liability, this Agreement shall prevail unless otherwise required by mandatory laws.

3. Product Description (Non-Commitment)
3.1 The Product is a strategy-based service. The Platform may perform the following actions through automated means (subject to actual on-page disclosures):
- Establish hedged positions in spot and derivative markets to reduce directional risk;
- Dynamically adjust strategy portfolios based on funding rates, liquidity, and risk indicators;
- Automatically rebalance and adjust margin and position sizes.
3.2 The primary sources of returns may include funding fees, basis/spread movements, and strategy execution results.
3.3 The Product is not equivalent to a savings deposit or fixed-income investment. The Platform makes no express or implied guarantee regarding principal protection, return levels, or sustainability of returns.
3.4 Any displayed “risk level,” “reference APY,” or “historical performance” is for informational and decision-support purposes only and does not constitute a promise or guarantee.

4. User Eligibility and Compliance Requirements
4.1 Prerequisites for using the Product may include:
- Registration and acceptance of the Platform User Agreement;
- Completion of required identity verification;
- Not being located in restricted jurisdictions or classified as a restricted entity;
- Not being subject to sanctions, anti-money laundering, or other high-risk restrictions.
4.2 The Platform reserves the right to restrict or refuse the provision of the Product to certain Users based on laws, regulations, regulatory requirements, sanctions compliance, AML obligations, or risk control considerations.
4.3 For Products that are “exclusive” or “targeted,” Users may be required to meet conditions such as valid invitation codes, agent attribution, or participation during specified campaign periods. The Platform reserves the right to verify attribution validity and take restrictive measures against abnormal attribution or abuse.

5. Subscription, Holding, and Redemption Rules
5.1 Subscription:
Upon the User entering the subscription amount and confirming according to on-page instructions, the Platform will execute asset allocation in accordance with the Strategy rules. Subscription success shall be determined by the Platform’s system records.
5.2 Minimum Investment and Limits:
The Product may impose minimum subscription amounts, per-user limits, total product caps, or daily net subscription limits, as disclosed on the Product page.
5.3 Holding and Strategy Execution:
During the operation of the Strategy, User assets may be used to establish and maintain hedged positions, including trading and rebalancing activities.
5.4 Redemption:
- Redemption processing time, cooling-off periods, and limits on redemption frequency or amounts are subject to on-page disclosures;
- In the event of extreme market volatility, insufficient liquidity, system maintenance, or risk control triggers, the Platform may delay, batch, limit, or suspend redemption processing.
5.5 Yield Accrual and Settlement:
The calculation method, settlement frequency, and crediting of returns shall follow on-page rules. Users acknowledge that returns may fluctuate in real time with market conditions and strategy performance.

6. Yield Display and Settlement Methodology
6.1 The Platform may display information including cumulative returns, returns over the past 24 hours, reference APY, and yield curves.
6.2 Reference APY may be calculated based on recent average funding rates, strategy returns, and capital utilization efficiency, and is for reference only.
6.3 Where fees, risk reserves, or other deductions apply, the Platform reserves the right to deduct such amounts from returns in accordance with applicable rules, with disclosure on relevant pages or rule documents.

7. Risk Disclosure
The User fully understands and acknowledges that the Product involves, including but not limited to, the following risks, which may result in reduced returns, negative returns, or loss of principal:
7.1 Funding Rate Risk:
Funding rates may move unfavorably, leading to reduced returns or incurred costs.
7.2 Basis/Spread and Slippage Risk:
Price divergence between spot and derivatives, insufficient liquidity, or market gaps may result in execution losses.
7.3 Liquidation and Margin Risk:
Under extreme market conditions or changes in risk parameters, derivative positions may be liquidated or forcibly reduced, resulting in losses.
7.4 System and Technical Risk:
System failures, network delays, matching engine anomalies, index abnormalities, or third-party service failures may affect strategy execution and redemption processing.
7.5 Regulatory and Policy Risk:
Changes in laws, regulations, regulatory policies, or sanctions compliance may lead to product adjustments, restrictions, or termination.
7.6 Force Majeure Risk:
Including but not limited to natural disasters, war, major public events, or cyberattacks.
7.7 Service Suspension or Restriction Risk:
The Platform may suspend subscriptions/redemptions, restrict transactions, or adjust strategies in response to risk control triggers or abnormal conditions.
The User confirms that they have fully understood the above risks and voluntarily assume all consequences arising from the use of the Product.

8. Risk Control Measures and Service Adjustments
8.1 To protect Users and overall platform stability, the Platform reserves the right to take measures including but not limited to:
- Suspending or limiting subscriptions;
- Delaying, batching, or capping redemptions;
- Adjusting strategy parameters, reducing exposure, suspending rebalancing, or switching strategy combinations;
- Restricting abnormal accounts, abnormal attribution, or suspected arbitrage/abuse behaviors (including freezing subscription eligibility or revoking exclusive benefits).
8.2 The Platform will make reasonable efforts to notify Users through announcements, internal messages, or on-page notices; however, in emergency situations, the Platform may take action first and notify thereafter.

9. User Representations and Undertakings
9.1 The User represents that the assets used for subscription are obtained from lawful and compliant sources and do not involve money laundering, fraud, or sanctions evasion.
9.2 The User represents that they fully understand the risks associated with digital assets and derivatives and possess adequate risk tolerance.
9.3 The User shall not use the Product for any illegal or non-compliant activities or engage in conduct that disrupts the Platform’s risk controls or fair trading order.

10. Limitation of Liability and Disclaimer
10.1 To the maximum extent permitted by law, the Platform shall not be liable for losses arising from:
- Market volatility, funding rate changes, or insufficient liquidity;
- System failures beyond the Platform’s reasonable control, third-party service disruptions, or cyberattacks;
- Service restrictions or termination due to regulatory or sanctions compliance requirements.
10.2 Under no circumstances shall the Platform’s liability for losses arising from the use of the Product (where liability is required by law) exceed the User’s net invested principal in the Product after deducting redeemed amounts. The Platform shall not be liable for indirect losses, loss of profits, or loss of goodwill (specific liability caps may be adjusted by legal counsel based on the governing jurisdiction).
10.3 Nothing in this Agreement excludes or limits liabilities that cannot be excluded or limited under applicable laws.

11. Amendment, Suspension, and Termination
11.1 The Platform reserves the right to update this Agreement or Product rules as needed for business purposes, with notice provided via announcements, internal messages, or on-page disclosures. Continued use after updates constitutes acceptance.
11.2 If the User violates this Agreement, Platform rules, or applicable laws, the Platform reserves the right to suspend or terminate the provision of the Product and take measures including restricting account functions.
11.3 If the Platform terminates the Product for compliance, risk control, or operational reasons, User assets will be handled in accordance with applicable rules (such as position closure, settlement, or redemption arrangements), subject to official Platform announcements.