This article contains the following sections:

What types of coin deposits are supported on Zoomex?
Is my asset safe when deposited in Zoomex?
How do I make a deposit?
Does Zoomex have a minimum deposit limit?
Why did my deposit not arrive in my account?
How to view the real-time deposit status of coins

1. What types of coin deposits are supported on Zoomex?

In addition to the Crypto Deposit/Withdrawal page, you can also find the list of supported coin deposits on your Funding page. Kindly head to the Deposit page to see the supported blockchain of each coin deposit and its corresponding required blockchain confirmation for it to be reflected in your account.

Please be cautious not to deposit unsupported coins or use incorrect transfer methods, as there is a possibility that your assets may not be recoverable. The transaction ID (TXID) for deposits can be confirmed on the respective blockchain.

Token		Blockchain	Minimum deposit	Number of confirmations
BTC	Bitcoin	Bitcoin (BTC)	0.000015	6
ETH	Etherium	Etherscan (ERC20) BSC (BEP20) Arbiscan (ArbitrumOne) Optimism (OP) Base(Base)	0.0001 0.0001 0.0001 0.0001 0.0003	21 20 12 100 30
XRP	Ripple	Ripple (XRP)	1	1
A	Vaulta	EOS (EOS)	0.1	10
USDT	USDT	TRCScan (TRC20) Etherscan (ERC20) Arbiscan (ArbitrumOne) Optimism (OP) BSC (BEP20) Polygon PoS(PoS) SOL(SOL) Mantle (USDT0)(MANTLE)	0.1 0.1 0.1 0.1 0.1 0.1 3.0 1	30 21 12 100 20 155 10 100
POL	Polygon	Etherscan (ERC20) Polygon PoS(PoS)	1 1	21 155
BNB	Binance Coin	BSC (BEP20)	0.0016	20
LINK	Chainlink	Etherscan (ERC20)	0.06	21
S (FTM)	SONIC	SONIC(SONIC)	1	12
AXS	Axie Infinity	Etherscan (ERC20)	0.1	21
GALA	Gala	Etherscan (ERC20)	10	21
SAND	The Sandbox	Etherscan (ERC20)	2	21
UNI	Uniswap	Etherscan (ERC20)	0.1	21
QNT	Quant	BSC (BEP20)	0.01	21
INJ	Injective	Etherscan (ERC20)	0.03	21
AAVE	Aave	Etherscan (ERC20)	0.01	21
MANA	Decentraland	Etherscan (ERC20)	1	21
IMX	Immutable X	Etherscan (ERC20)	0.4	21
FTT	FTX Token	Etherscan (ERC20)	0.05	21
SUSHI	SushiSwap	Etherscan (ERC20)	1	21
CAKE	PancakeSwap	BSC (BEP20)	0.3	20
C98	Coin98	BSC (BEP20)	2	20
ARB	Arbitrum	Arbiscan (ArbitrumOne)	0.5	12
OP	Optimism	Optimism (OP)	0.3	100
WLD	Worldcoin	Etherscan (ERC20)	0.2	21
PEPE	Pepe	Etherscan (ERC20)	100,000	21
BLUR	Blur	Etherscan (ERC20)	1	21
MAGIC	MAGIC	Arbiscan (ArbitrumOne)	1	12
MASK	Mask Network	Etherscan (ERC20)	0.3	21
CTC	Creditcoin	Etherscan (ERC20)	1	21
TRX	TRON	TRCScan (TRC20)	5	30
LDO	Lido DAO Token	Etherscan (ERC20)	1	21
BEAM	Beam	Etherscan (ERC20)	50	21
HFT	Hashflow	Etherscan (ERC20)	3	21
GMX	GMX	Arbiscan (ArbitrumOne)	0.03	12
AXL	Axelar	Etherscan (ERC20)	1	21
CRV	Curve DAO Token	Etherscan (ERC20)	1	21
WOO	WOO Network	Etherscan (ERC20)	3	21
CGPT	ChainGPT	BSC (BEP20)	4	21
MEME	Memecoin	Etherscan (ERC20)	40	21
GMT	STEPN	BSC (BEP20)	4	20
MNT	MANTLE	Mantle USDT0 (MANTLE)	1	100
SVL	Slash Vision Labs	Mantle (MANTLE)	10	100
SOL	Solana	SOL (SOL)	0.01	10
DOGE	Doge	Doge (Doge)	1	12
ARKM	Arkham	Etherscan (ERC20)	1	21
Shib	Shiba Inu	Etherscan (ERC20)	20000	21
ONDO	ONDO	Etherscan (ERC20)	0.5	21
CHZ	Chilliz	Etherscan (ERC20)	4	21
ATH	Aethir	Etherscan (ERC20)	5	21
IO	io.net	SOL (SOL)	0.1	10
BRETT	Brett	Base (Base)	3	30
WIF	dogwifhat	SOL (SOL)	0.2	10
ENA	Ethena	Etherscan (ERC20)	1	21
FLOKI	FLOKI	Etherscan (ERC20)	2,000	21
PEOPLE	ConstitutionDAO	Etherscan (ERC20)	5	21
ZRO	LayerZero	Etherscan (ERC20) Arbiscan (ArbitrumOne)	0.1 0.1	21 12
JUP	Jupitar	SOL (SOL)	0.5	10
BONK	BONK	SOL (SOL)	50,000	10
ENS	Ethereum Name Service	Etherscan (ERC20)	2	21
ETHFI	Ether.fi	Etherscan (ERC20)	3	21
JASMY	JasmyCoin	Etherscan (ERC20)	550	21
RENDER	Render	SOL (SOL)	0.1	10
MEW	cat in a dog world	SOL (SOL)	110	10
NAKA	Nakamoto Games	Polygon PoS(PoS )	1	155
AVAX	Avalanche	AVAXC (SNOWTRADE)	0.2	16
JTO	Jito	SOL (SOL)	0.5	10
FET	Fetch.ai	Etherscan (ERC20)	2	21
SONIC	SONIC SVM	SOL (SOL)	1	10
USDC	USD Coin	Etherscan (ERC20) SOL (SOL) Arbiscan (ArbitrumOne) BSC (BEP20) Polygon PoS(PoS) Optimism (OP) Base(Base) Mantle (MANTLE)	1 1 1 1 1 1 1 1	21 10 12 20 155 100 30 100
TRUMP	OFFICIAL TRUMP	SOL (SOL)	0.1	10
WLF**	suspended in March 2026	Etherscan (ERC20)	1	21
BABYDOGE	Baby Doge Coin	BSC (BEP20)	400,000,000	20
BOME	BOOK OF MEME	SOL (SOL)	100	10
DBR	deBridge	SOL (SOL)	10	10
STETH	Lido stETH	Etherscan (ERC20)	0.005	21
ZIG	Zignaly	Etherscan (ERC20)	35	21
GRASS	Grass	SOL (SOL)	1	10
XAUT	Tether Gold	Etherscan (ERC20)	0.0003	21
WCT	WalletConnect	Optimism (OP)	0.1	100
LAYER	Solayer	SOL (SOL)	3	10
ANKR	Ankr Network	Etherscan (ERC20)	130	21
VIRTUAL	Virtuals Protocol	Base(Base)	0.3	20
MOVE	Movement	Etherscan (ERC20)	25	21
CARV	CARV	Base(Base)	0.5	20
ME	Magic Eden	SOL (SOL)	1.5	10
AGLD	Adventure Gold	Etherscan (ERC20)	3	21
NATO**	Suspended in Feb 2026	Base(Base)	600,000	20
EURQ**	Suspended in Feb 2026	Etherscan (ERC20)	1	21
UCBI**	Suspended in Feb 2026	Etherscan (ERC20)	1	21
ATR	Artrade	SOL (SOL)	100	10
JYAI**	Suspended in Feb 2026	Etherscan (ERC20)	12000	21
TREE	Treehouse	Etherscan (ERC20)	2	21
RCN**	Suspended in Feb 2026	TRCScan (TRC20)	500	30
WLFI	World Liberty Financial	Etherscan (ERC20) SOL (SOL)	10 10	21 10
XPL	Plasma	BSC (BEP20)	1	20
ASTER	Aster	BSC (BEP20)	1	20
TBY	Tobycoin	SOL (SOL)	10,000	10
ZAMA	Zama Confidential Blackchain Protocol	Etherscan (ERC20) SOL (SOL)	50	21 10
SOC	Society	Etherscan (ERC20)	2,000	21
PUMP	pump	SOL (SOL)	500	10
USD1	World Liberty Financial USD	Etherscan (ERC20) BSC (BEP20)	1.0	21 20
BILL	Billions Network	Etherscan (ERC20)	1.0	21

2. Is my asset safe when deposited in Zoomex?

You don't need to worry about the safety of your assets. Zoomex stores user assets in a multi-signature wallet. Withdrawal requests from individual accounts undergo rigorous inspection. Manual reviews for withdrawals exceeding the immediate withdrawal limit are conducted daily at 4 PM, 12 AM, and 8 AM (UTC). Additionally, user assets are managed separately from Zoomex operational funds.

3. How do I make a deposit?

There are different ways of making a deposit.

1. Create an account on a spot trading platform, purchase coins, and then deposit them into Zoomex via on-chain deposit.

2. Purchase coins using fiat currencies via our Buy Crypto Express function

Please refer to our deposit guide page for more information.

4. Does Zoomex have a minimum deposit limit?

Yes. Depending on the coin type, some coins have a minimum deposit amount set.

We advise that traders check the deposit screen on Zoomex App.

Q) Is my asset safe when deposited in Zoomex?
You don't need to worry about the safety of your assets. Zoomex stores user assets in a multi-signature wallet. Withdrawal requests from individual accounts undergo rigorous inspection. Manual reviews for withdrawals exceeding the immediate withdrawal limit are conducted daily at 4 PM, 12 AM, and 8 AM (UTC). Additionally, user assets are managed separately from Zoomex operational funds.

5. Why did my deposit not arrive in my account?

The reason that you are not receiving the deposit in your account could be due to the reasons below:

Unconfirmed transaction on a blockchain	Zoomex has specific requirements for the number of blockchain confirmations needed for various coins before the transfer amount can be credited to your Zoomex account. Please wait till the amount of confirmation reaches the requirement. You may confirm the amount via the table above.
Deposited coin with invalid or missing tag/memo	The main reason why traders' deposits did not arrive timely is due to the improper inputting of the deposit tag/memo when making the deposit transfer. Since every Zoomex account shares the same deposit wallet address for coins that require a deposit memo/tag for XRP and EOS. Therefore, traders must input the correct tag/memo when they make the deposits in order for it to be credited.
Deposited through the Smart Contract method	Smart Contracts deposit are not supported. Deposits must be completed using the Direct Transfer method. In case of accidental Smart Contract transfers, please submit a retrieval request through an email request.
Depositing unsupported coins or with unsupported chains	Zoomex only supports the deposit of coins listed within each trader's Assets page and their associated standard blockchain. Nevertheless, in cases where a deposit of an unsupported coin or with an unsupported chain is made, please obtain the information such as TXID, coin type, amount, and blockchain link from the source of the wallet/platform and submit your request via email. For more information, please refer to Depositing Unsupported Coins Into Your Zoomex Account. Note: All asset recovery procedures are carried out on a best-effort basis and are subject to recovery fees. Zoomex cannot guarantee 100% asset recovery for all cases. In the event that Zoomex does not manage to perform an asset recovery, traders will lose their unsupported coin deposits permanently.
Deposited below the minimum deposit amount	Zoomex has a minimum deposit amount for each coin. For the specific amount, please refer to the above table or visit the deposit page.

Shall you need assistance with your deposits, please send us an email request to support@zoomex.com

Email format below :
Kindly review my transaction as it has not yet been credited to my account.
Zoomex UID:
TXID (Transaction Hash):
Coin Type:
Blockchain Type:

6. How to view the real-time deposit status of coins

You may click this link to check real-time deposit status of coins: https://www.zoomex.com/user/assets/chain-overview