Troubleshooting: Obtaining a Har File from Your Web Browser
22 days ago · Updated on

How to Obtain a HAR File

Google Chrome:

  1. Ensure you're using the latest version of Chrome. Click the browser icon above to update if needed.
  2. Navigate to the page where the HTTP(s) URL Sequence needs to be monitored.
  3. Open the Chrome menu (top-right corner) and select More Tools → Developer Tools, or simply press F12. The Developer Tools panel will open.
  4. Go to the Network tab and enable Preserve log.
  5. If the red circle at the top-left of the Network tab is black, click it to start capturing.
  6. Refresh the page and complete the necessary website transaction.
  7. Right-click any row in the activity pane and select Save all as HAR with Content, or click the Export HAR icon to download the HAR file.

Firefox:

  1. Ensure you're using the latest version of Firefox. Click the browser icon above to update if needed.
  2. Navigate to the page where the HTTP(s) URL Sequence needs to be monitored.
  3. Open the Firefox menu (top-right corner) and select Web Developer → Network, or simply press F12.
  4. Go to the Network tab and enable Persist Logs in Network Settings.
  5. Refresh the page and complete the necessary website transaction.
  6. Right-click any row in the activity pane and select Save all as HAR, or click the Export HAR icon to download the HAR file.

Safari:

  1. Ensure you're using the latest version of Safari. Click the browser icon above to update if needed.
  2. Navigate to the page where the HTTP(s) URL Sequence needs to be monitored.
  3. Enable Developer Tools via Safari > Preferences > Advanced and check Show Develop menu in menu bar.
  4. In the menu bar, click Develop and select Show Web Inspector.
  5. Go to the Resources tab and enable Preserve Logs. Then, switch to the Network tab.
  6. Refresh the page and complete the necessary website transaction.
  7. Right-click any row in the activity pane, select Copy All as HAR, and paste it into a new text file with a “.har” extension. Save the file and email it for analysis.

Microsoft Edge (Chromium):

  1. Ensure you're using the latest version of Edge. Click the browser icon above to update if needed.
  2. Navigate to the page where the HTTP(s) URL Sequence needs to be monitored.
  3. Open the Edge menu (top-right corner) and select More Tools → Developer Tools, or simply press F12.
  4. Go to the Network tab and deselect Clear entries on navigate.
  5. Ensure the green play button (Start Profiling Session) is active, meaning the capture function is running.
  6. Refresh the page and complete the necessary website transaction.
  7. Click the Export as HAR icon to download the HAR file.

Brave:

  1. Ensure you're using the latest version of Brave. Click the browser icon above to update if needed.
  2. Navigate to the page where the HTTP(s) URL Sequence needs to be monitored.
  3. Open the Brave menu (top-right corner) and select More Tools → Developer Tools, or simply press F12.
  4. Go to the Network tab and enable Preserve log.
  5. If the red circle at the top-left of the Network tab is black, click it to start capturing.
  6. Refresh the page and complete the necessary website transaction.
  7. Right-click any row in the activity pane and select Save all as HAR with Content, or click the Export HAR icon to download the HAR file.