Bonus Rules & Terms - Zoomex Help Center

What Is a Bonus?

Bonus is a type of reward distributed by the platform to users through various operational activities and promotional events.

Bonuses can be used to increase margins for position trading, or to offset a portion or all of the fees and potential losses incurred during trading.

The platform offers different types of bonuses to satisfy users' varied trading preferences. Users can obtain bonus rewards by participating in events or completing designated tasks.

Bonuses cannot be withdrawn directly. However, profits generated from trading with bonuses or bonuses that meet specified trading criteria can be withdrawn.

Perpetual Bonus Types

The Top-Up & Real-Time Deduction type is the original bonus type and retains the same functionality as the existing bonus.

The Top-Up, Top-Up & Withdrawal, and Top-Up & Expiration Deduction types are newly introduced.

Different bonus types cannot be claimed simultaneously or used together.

Top-Up & Real-Time Deduction

Top-Up, Top-Up & Withdrawal, and Top-Up & Expiration Deduction

Bonus Usage Guidelines

Bonus can only be used for futures trading, but profits earned from futures trading using the bonus or bonuses that meet specified trading conditions can be withdrawn.
Bonus cannot be used for asset exchange to convert into another currency, nor can it be used to pay any withdrawal gas fees.
Bonus can be used as trading margin. Offsetting trading fees, funding fees, and losses will be triggered based on the bonus type, with offset rates varying across different bonus batches.
For details on the applicable scope of different bonus types, click "More" on the voucher to view details.

Trading fees generated from futures trading using bonus are not eligible for commission rebates.
Any withdrawal will result in all bonuses being forfeited.

Bonus Distribution

Acquisition Channels: Awarded by completing dedicated Rewards Center tasks or participating in relevant promotional events.

Voucher Issuance: Issued as vouchers to "Rewards Center" > "My Rewards". Upon claiming, the bonus equivalent to the voucher face value will be credited instantly to your Trading Account.

Checking Bonus Usage Records

Bonus usage history can be viewed under "Trading Account" > "Transaction History".

Bonus cashback records can be viewed under "Trading Account" > "Bonus Cashback History".

Bonus Disclaimer

Once a user submits a withdrawal request, all bonuses in the wallet (regardless of currency) will be forfeited instantly and cannot be restored.
Engaging in any dishonest behavior or activity, such as registering multiple accounts to farm bonuses, will result in immediate termination and forfeiture of all bonuses and accrued profits across related accounts.
ZOOMEX reserves the right of final interpretation to amend the bonus terms and conditions as well as event rules without prior notice. Traders are advised to review the event terms and conditions regularly.
ZOOMEX reserves the right to require traders to complete Identity Verification (KYC)/biometric authentication before withdrawing profits earned from bonuses.

Bonus Classification	Top-Up & Real-Time Deduction
Voucher Display
Rules Details Display
Core Feature Descriptions	100% Offset & Redemption Can be used as futures trading margin within the validity period and usage count conditions, fully offsetting losses, trading fees, and funding fees for USDT-margined contracts at face value.	Proportional Offset & Redemption Can be used as futures trading margin within the validity period and usage count conditions, offsetting losses, trading fees, and funding fees for USDT-margined contracts according to the corresponding ratio.
Highlights	Priority 100% full face-value offset. Stackable and flexible rules	Real-time proportional offset Stackable under identical proportion conditions with flexible rules
Offset & Usage Rules	Principal consumed first Real-time offset deduction Fully offsets losses, trading fees, and funding fees for USDT-margined contracts Maximum consumption capped at the voucher face value itself	Principal consumed first Real-time offset deduction Offsets losses, trading fees, and funding fees for USDT-margined contracts based on the corresponding ratio Maximum consumption capped at the voucher face value itself
Trading Usage Rules	-	Bonuses with identical offset ratios can be stacked for usage.
Reclamation & Expiration Conditions	Bonus validity period expires Usage count reaches the limit Withdrawal reclamation: Triggered when performing a withdrawal operation; internal transfers between accounts only affect the ratio of available and pending unlock bonuses
Account Risk Rate Calculation	-
Reclamation Mechanism Upon Triggering Expiration Conditions	Unleveraged (No Open Positions): The system will automatically reclaim the remaining bonus. Leveraged (With Open Positions): Unused bonus not tied up in margin is reclaimed first; margin-occupied portions will be reclaimed after the corresponding positions are closed.

Bonus Classification	Top-Up	Top-Up & Withdrawal	Top-Up & Expiration Deduction
Voucher Display
Rule Details Display
Core Feature Descriptions	Used solely to increase USDT-margined futures position margin; does not participate in offsetting losses, trading fees, or funding fees during futures trading.	Used solely to increase USDT-margined futures position margin. Upon reaching the preset trading volume unlock condition, the bonus will unlock as withdrawable funds.	Can be used to increase USDT-margined futures position margin and offset net losses incurred during the validity period according to the loss offset ratio. The cumulative offset amount will be unified and settled upon voucher expiration.
Highlights	High face value; can be fully used to increase position margin	High face value; can be fully used to increase position margin. Withdrawable: Requires meeting trading unlock conditions (only non-abnormal trading volume counts).	High face value; can be fully used to increase position margin. Offsets trading losses proportionally.
Offset & Usage Rules	Can only be used to increase futures position margin; does not participate in offsetting losses, trading fees, or funding fees during trading	Can only be used to increase futures position margin; does not participate in offsetting losses, trading fees, or funding fees during trading. Upon meeting trading unlock conditions, the bonus will unlock into withdrawable assets credited to your Trading Account.	Used primarily to increase futures position margin. Proportionally accumulates offset trading losses; the loss offset amount is settled upon voucher expiration as withdrawable funds and refunded in a lump sum to your Trading Account. *Loss Offset Amount = Net Principal Loss × Loss Offset Ratio. "Net Principal Loss" excludes trading fees, funding fees, and liquidation losses.
Trading Usage Rules	Cannot exceed maximum leverage limits. Can only trade designated futures trading pairs within the specified scope. Fund withdrawals are not permitted within the validity period. Cannot be combined. Only one can be used at a time.
Reclamation & Expiration Conditions	Bonus validity period expires. Account risk rate >= 95%.		Bonus validity period expires. Account risk rate >= 95%. Reaches bonus loss protection cap.
Account Risk Rate Calculation	Account Risk Rate = Bonus Face Value / Net Asset Value		Account Risk Rate = Bonus Face Value * (1 - Loss Protection Ratio) / Net Asset Value
Reclamation Mechanism Upon Triggering Expiration Conditions	Unleveraged USDT assets in Trading Account >= Bonus: The system will automatically reclaim the remaining bonus. Unleveraged USDT assets in Trading Account < Bonus: The system will execute liquidation to reclaim the remaining bonus.