Before attempting verification for the Zoomex Card, please note that eligibility depends on three different conditions. Meeting one condition alone does not guarantee that verification will be successful.
1. Supported Countries / Territories
Zoomex Card services are only available to users who currently reside in supported countries or territories. If your location is not supported, you will not be able to proceed with the application.
You can check the list of supported countries here:
Zoomex Card —— Supported Countries and Regions
2. Restricted Nationalities
In some cases, certain nationalities are restricted from completing KYC verification, even if the user resides in a supported country. This is due to regulatory and compliance requirements.
Please refer to the same article above for details on restricted nationalities.
3. Supported Identity Documents
Even if you meet the two conditions above, verification will only work if your identity document is supported by the verification provider.
The list below shows the supported document types for each country. Document availability depends on the issuing country and document type (e.g., passport, national ID, residence permit).
💡 Tip: In most cases, using a passport provides the highest compatibility across verification systems.
| Country | Supported Documents |
|---|---|
| Albania | Passport and ID |
| Algeria | Passport and ID |
| Andorra | Passport |
| Anguilla | Passport |
| Antigua and Barbuda | Passport |
| Argentina | Passport |
| Armenia | Passport |
| Australia | Passport |
| Austria | Passport and ID |
| Azerbaijan | Passport and ID |
| Bahamas | Passport |
| Bahrain | Passport and ID |
| Bangladesh | Passport |
| Barbados | Passport and ID |
| Belarus | Passport and ID |
| Belgium | Passport and ID |
| Belize | Passport |
| Benin | Passport and ID |
| Bermuda | Passport |
| Bolivia | Passport |
| Bosnia and Herzegovina | Passport and ID |
| Botswana | Passport |
| Brazil | Passport |
| British Virgin Islands | Passport |
| Brunei Darussalam | Passport |
| Bulgaria | Passport and ID |
| Burkina Faso | Passport and ID |
| Burundi | Passport |
| Cabo Verde | Passport |
| Cambodia | Passport |
| Cameroon | Passport |
| Canada | Passport |
| Cayman Island | Passport |
| Central African Republic | Passport |
| Chad | Passport and ID |
| Chile | Passport and ID |
| China | Passport |
| Colombia | Passport |
| Comoros | Passport |
| Congo | Passport |
| Costa Rica | Passport |
| Croatia | Passport and ID |
| Cyprus | Passport and ID |
| Czech Republic | Passport and ID |
| Côte d'Ivoire | Passport and ID |
| Democratic Republic of the Congo | Passport |
| Denmark | Passport |
| Djibouti | Passport and ID |
| Dominica | Passport |
| Ecuador | Passport and ID |
| Egypt | Not Supported |
| Equatorial Guinea | Passport |
| Estonia | Passport and ID |
| Ethiopia | Passport |
| Faroe Islands | Passport |
| Fiji | Passport |
| Finland | Passport and ID |
| France | Passport and ID |
| Gabon | Passport |
| Gambia | Passport |
| Georgia | Passport and ID |
| Germany | Passport and ID |
| Ghana | Passport and ID |
| Gibraltar | Passport and ID |
| Greece | Passport and ID |
| Greenland | Passport |
| Grenada | Passport |
| Guernsey | Passport |
| Guinea | Passport |
| Guinea-Bissau | Passport and ID |
| Guyana | Passport |
| Haiti | Passport and ID |
| Holy See (Vatican) | Passport |
| Honduras | Passport |
| Hong Kong | Passport |
| Hungary | Passport and ID |
| Iceland | Passport and ID |
| India | Passport |
| Indonesia | Passport |
| Iran | Passport |
| Iraq | Passport and ID |
| Ireland | Passport and ID |
| Isle of Man | Passport |
| Israel | Passport |
| Italy | Passport and ID |
| Jamaica | Passport and ID |
| Japan | Passport |
| Jersey | Passport |
| Kazakhstan | Passport and ID |
| Kenya | Passport and ID |
| Kuwait | Passport |
| Kyrgyzstan | Passport and ID |
| Laos | Passport |
| Latvia | Passport and ID |
| Lebanon | Passport |
| Lesotho | Passport |
| Liberia | Passport |
| Liechtenstein | Passport and ID |
| Lithuania | Passport and ID |
| Luxembourg | Passport and ID |
| Macau | Passport |
| Madagascar | Passport |
| Malawi | Passport |
| Malaysia | Passport |
| Maldives | Passport |
| Mali | Passport |
| Malta | Passport and ID |
| Mauritania | Passport and ID |
| Mexico | Passport and ID |
| Moldova | Passport and ID |
| Monaco | Passport and ID |
| Mongolia | Passport |
| Montenegro | Passport and ID |
| Montserrat | Passport |
| Morocco | Passport and ID |
| Mozambique | Passport |
| Namibia | Passport |
| Nepal | Passport |
| Netherlands | Passport and ID |
| New Zealand | Passport |
| Niger | Passport |
| Nigeria | Passport |
| North Macedonia | Passport |
| Norway | Passport and ID |
| Oman | Passport |
| Pakistan | Passport |
| Palestine, State of | Passport |
| Panama | Passport |
| Paraguay | Passport |
| Peru | Passport and ID |
| Philippines | Passport and ID |
| Poland | Passport and ID |
| Polynesia, French | Passport |
| Portugal | Passport and ID |
| Qatar | Passport |
| Republic of Kosovo | Passport and ID |
| Romania | Passport and ID |
| Russian Federation | Passport |
| Rwanda | Passport |
| Saint Helena | Passport |
| Saint Kitts and Nevis | Passport |
| Saint Vincent and the Grenadines | Passport |
| San Marino | Passport and ID |
| Sao Tome and Principe | Passport |
| Saudi Arabia | Passport |
| Senegal | Passport and ID |
| Serbia | Passport |
| Seychelles | Passport |
| Sierra Leone | Passport and ID |
| Singapore | Passport |
| Slovakia | Passport and ID |
| Slovenia | Passport and ID |
| Solomon Islands | Passport |
| Somalia | Passport |
| South Korea | Passport |
| South Sudan | Passport |
| Sovereign Military Order of Malta | Not Supported |
| Spain | Passport and ID |
| Sudan | Passport |
| Suriname | ID |
| Sweden | Passport and ID |
| Switzerland | Passport |
| Syrian Arab Republic | Passport |
| Taiwan | Passport |
| Tajikistan | Passport |
| Tanzania | Passport |
| Thailand | Passport |
| Timor-Leste | Passport and ID |
| Togo | Passport |
| Transdniestria | Not Supported |
| Turkey | Passport |
| Turkish Republic of Northern Cyprus | Not Supported |
| Turkmenistan | Passport |
| Turks and Caicos Islands | Passport |
| Uganda | Passport |
| Ukraine | Passport and ID |
| United Arab Emirates | Passport |
| United Kingdom | Passport |
| United States of America | Passport |
| Uruguay | Passport and ID |
| Uzbekistan | Passport |
| Venezuela | Passport |
| Vietnam | Passport and ID |
| Yemen | Not Supported |
| Zimbabwe | Passport |
Disclaimer
The list of supported documents is maintained by UR and may be updated from time to time. Please refer to UR’s official channels for the most up-to-date information.
Customer Support